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Last updated February 1, 2024
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within three (3) days of the purchase date. All returned itms must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at doctor@prathaayurveda.in to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the folloowing address:
Pratha Ayurveda
Attn : Returns
RMA #
A-172 Third Floor
Lajpat Nagar 1, New Delhi 110 024
India
REFUNDS & EXCHANGES
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow atleast seven (7) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
In cases of refunds/cancellations, a credit to your bank account would be concluded within 5-7 days from the date of cancellation.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details to arrange a refund or exchange.
Please note: Sales items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at :
